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Operator-Reported

AI Agents That Answer Customer Messages on WhatsApp and Instagram

AI agents for customer conversations on WhatsApp, Instagram and other messaging channels, aimed at Latin American businesses; based in Chile; raising

In plain English

Eclectic AI builds AI helpers that answer customer messages for businesses. Many customers in Latin America contact shops on WhatsApp and Instagram instead of email. The AI replies at any hour, answers common questions and passes harder chats to a person. Businesses pay a monthly fee.

Automation80%
Startup costNot disclosed
Time to first $Not disclosed
Monthly range*$37,900 MRR

~$37.9K MRR (founders, Sep 2026)

DifficultyMedium
SourceEcosistema Startup - Eclectic AI WhatsApp agents at US$37,893 MRR ↗

Operator: Mauricio Chiong Castillo and Martin Raddatz (co-founders)

Operator-Reported

A named, real operator ran this and shared results publicly. The figures are their own.

Not disclosed.

The tool stack

WhatsApp Business Platform ↗
Per-conversation fees

Business messaging

 Meta Graph API ↗
Free

Instagram/Facebook/WhatsApp

 OpenAI API ↗
Pay per token

LLM / vision

Prices are the vendors' published list prices as researched in Oct 2026 and change often — always check the vendor's pricing page.

Step-by-step setup

  1. Pick a region where customers message businesses on WhatsApp more than anything else.
  2. Connect the business's WhatsApp and Instagram accounts through the official business tools.
  3. Train the AI on the business's products, prices and policies, with hand-off to staff.
  4. Monthly fee per business; sell to local companies with demos in their own language.

What's automated vs. the human 20%

The machine does

  • Core AI generation/analysis
  • Billing and onboarding

You still do

  • Product quality and support
  • Distribution and marketing
  • Compliance and edge cases

Overview

AI agents for customer conversations on WhatsApp, Instagram and other messaging channels, aimed at Latin American businesses; based in Chile; raising through an equity crowdfunding campaign.

Operator: Mauricio Chiong Castillo and Martin Raddatz (co-founders). Website: https://eclecticlabs.com/

Estimated split: about 80% of the work automated, 20% human.

Realistic income

Startup news site Ecosistema Startup reported in September 2026, from the founders’ own figures shared for a crowdfunding raise, that Eclectic AI was at about US$37,893 in monthly recurring revenue. This figure is operator-reported, not independently verified, and may be out of date. This is one operator’s result, often after months or years of work, and doesn’t predict yours. Check the live source — numbers change.

Risks

  • WhatsApp’s business rules and per-conversation fees can change and squeeze margins.
  • Figures come from a crowdfunding pitch, which tends to be optimistic.
  • Big platforms (Meta, help-desk tools) are adding their own AI agents.
  • Startup cost and time to first dollar are not disclosed.

*Income figures are illustrative ranges based on public pricing and typical outcomes reported by practitioners, not guarantees. Most new online businesses earn little or nothing at first. Not financial, legal or tax advice.

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