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MediumSaaSFrontierClear niche and buyerAI model/API accessPayments via Stripe
Verified

AI Email Support for E-Commerce Merchants

infotrack is a SaaS platform that helps e-commerce merchants automate customer support over email. After a merchant connects their Gmail account, our…

In plain English

Shop owners who answer customers by email can connect Gmail to infotrack and let an AI helper take the first pass. The helper reads each incoming message, drafts a reply in the shop's own tone, and can send that reply or pass a harder case to the owner through the chat app Telegram. Merchants pay a monthly or yearly subscription for each helper after a free trial, because customer mail piles up fast. The AI does most of the reading, the drafts, and the billing, while the product owner, who is not named, still checks quality, helps merchants, and watches the cases that get passed along.

Automation80%
Startup costNot disclosed
Time to first $Not disclosed
Monthly range*$333 MRR

~$333 MRR; $170 verified revenue last 30 days (TrustMRR/Stripe, Oct 27, 2026)

DifficultyMedium
SourceTrustMRR - infotrack ↗

Operator: Not disclosed on TrustMRR

Verified

Revenue independently checked: documents reviewed by a publication, or a public dashboard.

Not disclosed.

The tool stack

Stripe ↗
2.9% + 30¢ per charge

Payments

 OpenAI API ↗
Pay per token

LLM / vision

 Supabase ↗
Free tier; paid from $25/mo

Database / auth

Prices are the vendors' published list prices as researched in Oct 2026 and change often — always check the vendor's pricing page.

Step-by-step setup

  1. Ingest a business's docs and FAQs.
  2. AI agent answers on web or chat channels.
  3. Hand off to a human when unsure.
  4. Subscriptions by messages or agents.

What's automated vs. the human 20%

The machine does

  • Core AI generation/analysis
  • Billing and onboarding

You still do

  • Product quality and support
  • Distribution and marketing
  • Compliance and edge cases

Overview

infotrack is a SaaS platform that helps e-commerce merchants automate customer support over email. After a merchant connects their Gmail account, our AI agent reads incoming customer emails, drafts replies in the merchant’s tone, and either sends them automatically or escalates complex cases to the merchant via Telegram. We charge a monthly or annual subscription billed per agent, with three plans (€49 / €129 / €299 per month) and a free trial of 50 emails.

Operator: Not disclosed on TrustMRR. Category on TrustMRR: Software. Founded: 2026-04-08. Website: https://app.info-track.app/

Estimated split: about 80% of the work automated, 20% human.

Realistic income

TrustMRR (checked Oct 27, 2026) shows about $333 MRR and $170 in Stripe-verified revenue over the last 30 days, $686 verified over its tracked history. This is one operator’s result, often after months or years of work, and doesn’t predict yours. Check the live listing — numbers change.

Risks

  • Wrong answers hurt customer trust — needs guardrails.
  • LLM costs scale with usage.
  • Startup cost and time to first dollar are not disclosed.

*Income figures are illustrative ranges based on public pricing and typical outcomes reported by practitioners, not guarantees. Most new online businesses earn little or nothing at first. Not financial, legal or tax advice.

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