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MediumSaaSFrontierClear niche and buyerAI model/API accessPayments via Stripe
Verified

AI Helpdesk That Answers Tickets

AI-powered helpdesk software that automatically responds to support tickets and chats with customers using your knowledge base.

In plain English

Companies that answer the same customer questions again and again can point TicketDesk at their guides and common answers. Vikash Rathee's software replies to support requests and chats with customers from that material, then passes the talk to a person when it is unsure. Businesses pay a subscription based on how many messages are sent, or how many helpers they need, because staff cannot type every repeat answer. The AI does most of the replies and the billing. Vikash still checks quality, helps those companies, shares the product, and handles the cases that should not be answered alone.

Automation80%
Startup costNot disclosed
Time to first $Not disclosed
Monthly range*$2,219 MRR

~$2,219 MRR; $2,213 verified revenue last 30 days (TrustMRR/Stripe, Oct 27, 2026)

DifficultyMedium
SourceTrustMRR - Ticketdesk AI ↗

Operator: Vikash Rathee

Verified

Revenue independently checked: documents reviewed by a publication, or a public dashboard.

Not disclosed.

The tool stack

Stripe ↗
2.9% + 30¢ per charge

Payments

 OpenAI API ↗
Pay per token

LLM / vision

 Supabase ↗
Free tier; paid from $25/mo

Database / auth

Prices are the vendors' published list prices as researched in Oct 2026 and change often — always check the vendor's pricing page.

Step-by-step setup

  1. Ingest a business's docs and FAQs.
  2. AI agent answers on web or chat channels.
  3. Hand off to a human when unsure.
  4. Subscriptions by messages or agents.

What's automated vs. the human 20%

The machine does

  • Core AI generation/analysis
  • Billing and onboarding

You still do

  • Product quality and support
  • Distribution and marketing
  • Compliance and edge cases

Overview

AI-powered helpdesk software that automatically responds to support tickets and chats with customers using your knowledge base.

Operator: Vikash Rathee. Category on TrustMRR: Customer Support. Founded: 2025-07-04. Website: https://ticketdesk.ai/

Estimated split: about 80% of the work automated, 20% human.

Realistic income

TrustMRR (checked Oct 27, 2026) shows about $2,219 MRR and $2,213 in Stripe-verified revenue over the last 30 days, $21,287 verified over its tracked history. This is one operator’s result, often after months or years of work, and doesn’t predict yours. Check the live listing — numbers change.

Risks

  • Wrong answers hurt customer trust — needs guardrails.
  • LLM costs scale with usage.
  • Startup cost and time to first dollar are not disclosed.

*Income figures are illustrative ranges based on public pricing and typical outcomes reported by practitioners, not guarantees. Most new online businesses earn little or nothing at first. Not financial, legal or tax advice.

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